Frequently Asked Questions
How are you different to other physiotherapists in the area?
The physiotherapists that work at Moore Health are all Ridgway Method (RM) accredited Physiotherapists. This ensures a whole body approach is taken in your assessment and treatment to ensure that no contributing factors to your injury are missed! If you are not responding appropriately to treatment, other treatment options will be discussed, which may result in referral to a specialist or for further investigations (e.g. CT, MRI etc).
Do I need a doctor’s referral?
No referral is required from your doctor, however if you do have one please bring it! The more information we have the better!
I have Private Health insurance. Can I claim physiotherapy and massage?
Depending on the plan you have with your private health insurer both physio and massage can be claimed. Here at Moore Health we have Hi-Caps which gives us the capability to do your claim on the spot. This means you don’t have to worry about paper work and chase up the private health insurer for your repayment! LESS hassle for you!
All you need to bring is your private health card and a method to pay the remainder of the bill.
Should I bring my x-ray?
Yes! Physiotherapists have training in reading x-rays and other scans and relating the presenting condition to these investigations, so if you have had any x-rays or other scans performed please bring them and the accompanying report with you.
Please note that scans are not necessary before attending our appointments.
Massage or physiotherapist: what do I need?
We highly recommend massage therapy for many muscle, circulation, flexibility, performance enhancement and stress relief problems. This is an important part of a holistic injury prevention program. We regularly refer to massage therapy for the reasons.
Solving the underlying cause of musculoskeletal problem is different: Our physiotherapists use the Ridgway Method to rapidly solve the underlying reason for your problem. Whether it’s muscle, joint, nerve or bone related condition (or a combination). For most rapid solutions to problems try a good physiotherapist first and continue with massage therapy to assist with ongoing prevention!
What is the difference between a physiotherapist and a chiropractor?
Distinct roles: Generally speaking, one style of chiropractic care primarily focus treatment on spinal joints and nerves with the reasoning that this will facilitate an automatic optimal function of all aspects of the body. Another style of chiropractic care is to use a similar reasoning and also add treatments to any related body parts, sometimes with exercises. Chiropractors have a broad focus on being alternative care to doctors with aiming to preventing and fix all kinds of ailments e.g. asthma, organ problems, diseases and illnesses etc.
Physiotherapy involves all aspects of all joints, muscles, nerves and bones for every body part, including facilitating optimal muscle activation with advanced therapeutic exercises, releasing inhibiting structures, and promoting rapid healing and increased independence with long term results.
As physiotherapists, if we do not receive an immediate effect with treatment, then we would not continue and we would help you find the practitioner who will help you.
Overlapping roles: Many chiropractors perform spinal adjustments the same as a physiotherapist trained with these techniques would do, and aim to resolve musculoskeletal pain and enhance recovery from injury.
Generally speaking, the chiropractic philosophy is about long-term care and the physiotherapy philosophy is about achieving and teaching self-maintenance and independence.